We welcome your questions, comments and suggestions. We promise a 24-hour response time (Monday through Friday) on all your email requests.


We offer a variety of ways for you to contact us for any reason whatsoever. You can use the feedback form below to e-mail us directly, write us a letter, call us on the phone, or even visit us at our store. Whatever your situation is we look forward to assisting you in resolving any issues or concerns. So let us know what you think. Our knowledgeable and trained staff is always listening and learning from our customers.


We are constantly updating our product catalog and learning about new products in the market to offer not only the best but also the newest items available. We also know that the best way to learn is to ask! What better way to serve you better than to ask you, our customers to feel free to send us new product suggestions or to inquire about a specific item. Please email us with any requests or suggestions. To be able to separate these emails, please include in the subject line of the email: New Product Suggestion. We have the availability and flexibility to obtain many other items not currently listed. We appreciate and benefit from you special requests.




You can send any questions, comments or concerns to us through email. We'd love to hear from you, send us an email and we promise to respond within 24 hrs.

Email us at: info@jbcare.com




For more direct communication, give us a ring! Any member of our team will be ready to talk to you. Call us anytime during normal business hours.

Phone # (213) 489-0966
Monday- Saturday 9:00 - 5:00 pm PST


If you can not reach us, please leave a message and someone will get back to you the next business day.



We would love to meet you in person, come by the store and visit us!
We are located in beautiful Downtown Los Angeles in the Toys District.


500 S. Los Angeles St. #39-40
Los Angeles, CA 90013, USA




If You would like or prefer to write to us, we would love to get mail from you. Please send any mail to the following address:


JB Gateways, Inc.
Attn: Jbcare.com Dept.
500 S. Los Angeles St #39-40
Los Angeles, CA 90013